Refund Policy:
Our Refund Policy is designed to ensure customer satisfaction. Customers are eligible for a refund under the following conditions:
Damaged or defective products upon delivery.
Incorrect items received.
Procedure:
Contact our customer support team within 7 days of receiving the order.
Provide clear images of the damaged or incorrect items.
Once verified, we will initiate a refund to your original payment method.
Delivery Policy:
Our Delivery Policy is focused on providing a seamless and reliable shipping experience.
We ship Proballer Energy Drink cases domestically.
Standard delivery time is 3-5 business days.
Free shipping on orders over $50; otherwise, a flat shipping fee applies.
Tracking:
Customers receive a tracking number via email once the order is dispatched.
Track your shipment in real-time on our website.
Return Policy:
Our Return Policy allows customers to return items in specific situations.
Returns are accepted within 14 days of delivery.
Products must be unopened and in their original packaging.
Returns are not accepted for taste preferences.
Process:
Contact our customer support team to initiate the return process.
Ship the product back to the specified address.
Once received and inspected, a refund will be issued.
Cancellation Policy:
Our Cancellation Policy gives customers flexibility with their orders.
Subscription cancellations are allowed at any time.
Cancellations for one-time purchases are accepted before the order is processed for shipment.
Cancellation Process:
Log in to your account to manage subscriptions.
Contact customer support for assistance with order cancellations.
Refunds for canceled orders are processed promptly.
These policies are intended to establish transparency and trust between Proballer Energy Drink and its customers.
Privacy Policy:
At ProBaller, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our website.
Information We Collect
We may collect various types of information, including:
- Personal data (e.g., name, email address, phone number)
- Technical data (e.g., IP address, browser type, device information)
- Usage data (e.g., pages visited, interactions with our website)
How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you newsletters, updates, and promotional materials (if you've opted-in)
- Analyze website usage and performance
Sharing Your Information
We do not share your mobile information (e.g., SMS) with third parties for marketing and/or promotional purposes without your prior consent. We may share your information with:
- Authorized service providers and partners to provide our services
- Law enforcement or regulatory agencies, if required by law
Your Choices
You can:
- Opt-out of receiving promotional emails from us by following the unsubscribe link
- Update your preferences or request access to your personal data by contacting us
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of your data.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We'll notify you of any material changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@proballer.com
By using our website, you agree to the terms of this Privacy Policy